The Frist Art Museum does not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of its programs, service, or activities.

Gift Shop Manager
(Full-Time, Exempt)

Job Summary: The Gift Shop Manager is responsible for overseeing the Frist art Museum’s entire retail operation. This position serves as the shop’s supervising buyer, product design developer, merchandise coordinator responsible for merchandising the store and work closely with the marketing team to develop retail marketing strategies to support the institution’s mission and vision.

This position oversees all Gift Shop Associates and shop volunteers ensuring the operation is working to meet the needs and desires of the museum and provides a pleasing complement to the exhibitions, programs, and activities of the museum.

The Frist’s retail operation was created as an aesthetic complement to the Frist Art Museum and maintains a high and consistent level of expertise in its operation.  The primary purpose of the gift shop is to produce revenue to support for the Frist’s programs and activities and enhance the experience of visiting the Frist Art Museum.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:

  • Conceptualize, create, and design the Frist Art Museum’s Gift Shop operations;
  • Coordinate with Finance to determine the shop’s purchasing budget and sales goals (based on attendance projections) to fulfill the large demands of the store in the development of and maintenance of sufficient inventory to support and sustain the shop;
  • Create quarterly sales goals based on projected attendance;
  • Create monthly and quarterly sales reports to measure progress toward sales goals;
  • Create a goal-oriented atmosphere that motivates associates to contribute to the success of the shop;
  • Work to ensure a significant profit-to-sales ratio to maintain a healthy gross margin to ensure a profitable operation;
  • Work with the Finance Department to ensure proper inventory management including the efficient taking of annual inventory;
  • Supervise receiving activities and oversee orderly storage of inventory;
  • Ensure inventory includes merchandise to appeal to the museum’s diverse audience;
  • Work with museum colleagues to procure and (or develop exhibition-related merchandise when practical) to complement the museum’s exhibition schedule;
  • Plan, prepare for and conduct annual shop inventory in concert with Finance Department;
  • Work with museum’s marketing staff to create sales and other marketing programs to support shop sales, including sales of museum memberships;
  • Work with select departments to develop and/or order special gifts and/or promotional items when needed;
  • Supervise shop associates to work ensure they work respectfully and appreciatively with volunteers and provide excellent customer service to museum guests;
  • Procure appropriate packaging and wrapping;
  • Ensure the Gift Shop maintains a beautiful, engaging presence with cases, feature wall and window displays well designed and maintained;
  • Maintain keen familiarity with upcoming exhibitions and their content to make artful connections and ensure shop offerings complement the art in the galleries.
  • Ensure all merchandise orders are made with special attention made to stocking exhibition-related merchandise to support current exhibitions and promote upcoming exhibitions;

Skills and Abilities:

  • Experience in retail environment(s) with knowledge of all aspects of retail operations;
  • Ability to work a flexible schedule, including select evenings and weekends as may be needed or required;
  • Experience in meeting retail revenue goals and individual job goals;
  • Knowledge of e-commerce;
  • Ability to assess product relevance as relates to museum exhibitions, architecture, and environment;
  • The skill to communicate clearly and effectively;
  • Ability to work well and have positive exchange with customers, shop staff, volunteers, and museum colleagues;
  • Enjoy hard work and challenge;
  • Creativity, flexibility, and adaptability in thought and action;
  • Physical and mental endurance;
  • Multi-task oriented and willing to do whatever the retail day demands;
  • Maintain calm demeanor in all situations;
  • Ability and desire to stay informed of the Frist’s exhibitions and activities;
  • Ability to  manage and motivate Gift Shop associates to create a collaborative, supportive environment;
  • Ability to help create a positive, aesthetically pleasing, energetic environment for all visitors to the Frist Art Museum gift shop.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: College degree or high school diploma with 5-6 years of retail management experience. Museum retail background strongly preferred.  Knowledge of fine and visual arts a significant plus. Speaking a foreign language a plus.

Job Conditions: This position requires evening and weekend hours.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

  • Lifting materials up to 35 pounds
  • Stooping, bending, kneeling
  • Standing for long periods of time
  • Working at computer for long periods of time



Guest Services Associate, Bilingual
(Full-time, Non-exempt)

Job Summary:  The Frist Art Museum seeks an outgoing, reliable, bilingual (Spanish required) individual to join our Guest Services department. This individual will be responsible for managing museum phone lines, provide support for online ticket sales and correspondence, selling daily admission tickets and memberships both online and onsite, membership promotion, and providing information on programs and events. In addition, creating a highly positive experience for guests conducive to repeat visitation and positive word of mouth for the museum. In addition to these general guest services responsibilities, this position would include responsibilities for translation and promotion of the Frist Art Museum to audiences who speak languages the associate is fluent in (fluent in three languages is a plus). Full-time employees need to be flexible and available to work weekdays, weekends, evening, holidays, and member previews.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:

Working closely with other staff of the Frist:

  • As a member of front-line staff, provide positive customer service experiences to all guests, assisting anyone who appears to need general guidance.
  • Manage all incoming phone calls to the Frist Art Museum main phone line in the appropriate language based on the callers needs, provide quality customer services answering and directing caller questions, selling of admission tickets and memberships over the phone, and the daily returning of both phone and email messages.
  • Sell daily admission tickets, and memberships onsite.
  • Actively promote and sell memberships to reach monthly goals.
  • Interact with our guests to ensure that the visitor experience is productive, informative, and enjoyable. Strive to create meaningful connections and always fulfilling experiences for guests.
  • Provide general information about the Frist Art Museum, its exhibitions, programs, and events.
  • Ability to translate exhibition and guest services materials from English to associate’s fluent languages, including assisting Communications with press releases, website, and promotional materials.
  • Serving as “on-air” spokesperson, from time to time, for Frist in multilingual media.
  • Assist in development of multilingual content for website and on-site plasma screens.
  • Representing museum, from time to time, at community events where fluent languages are predominantly spoken.
  • Update member information in the database management system (Altru), including but not limited to gift batching and entering member contact information. Must be familiar with computer software applications in general.
  • Work with volunteers in a positive and constructive manner.
  • Perform other duties as assigned.

Skills and Abilities:

  • Have a basic knowledge of customer service best practices and possess strong communication skills.
  • Bilingual speaker (Spanish required) with English fluency in two or more fluent languages preferred.
  • Enjoy working with the public, meeting new people, and working with volunteers.
  • Ability to learn and use the Frist’s database management software (Altru).
  • Applicants should be reliable, flexible, and personable.
  • Must have a demeanor to remain calm in all situations and resolve any visitor/member complaints in an efficient and proactive manner.
  • Have the desire to develop a working knowledge of the exhibitions and history of the museum and its activities.

Education and/or Experience: High School graduate or GED preferred.  Previous experience at a major attraction, hotel, sports arena, or performance venue is ideal.

Qualifications: To perform this job successfully, an individual must be able to perform certain essential duties satisfactorily.  Reasonable accommodation will be made to enable individuals with disabilities to perform these essential duties.

  • Bilingual speaker (Spanish required) with English fluency, two more fluent languages preferred.
  • Knowledge of Nashville’s communities who speak common languages with the associate a plus.
  • Hospitality: Guest Services Associates are the primary communication channel between the Frist, its members, and the public. Every person working for the Frist Art Museum will be expected to exhibit professional manner and demonstrate excellent customer-service skills while on duty.

Job Conditions: This position will require evening, holidays, and weekend hours.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

  • Lifting materials up to 25 pounds
  • Stooping, bending, kneeling
  • Standing for long periods of time
  • Working at computer for long periods of time



Grants and Sponsorships Manager
(Full-time, Exempt)

Job Summary:  The Grants and Sponsorships Manager serves as the lead on grant and sponsorship cycles, including preliminary research, writing, and proposal submission. The Grants and Sponsorships Manager collaborates with the director and assistant director of development to build relationships with foundations and corporations to meet the overall goals supported by the strategic plan of the Frist Art Museum. Must have excellent communication skills, both oral and written.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:

  • In collaboration with director and assistant director of development, strategize on the creation and implementation of strategies for the cultivation and solicitation of funding from foundations;
  • Conduct ongoing prospect research to identify potential grant funding sources;
  • Leads development of and writes sponsorship proposals, grant narratives, and letters of interest to corporations, foundations, and other related organizations;
  • Manage all aspects of grant and sponsorship cycles, including application deadlines, progress reports, and annual schedule;
  • Build effective schedule of ongoing stewardship and year-round communication with existing and potential funders as part of the cultivation cycle;
  • Write acknowledgement letters to donors including composing letters for the Executive Director and other staff;
  • Utilize Altru database to identify and manage prospects, enter research data, and track progress;
  • Develop and manage grant budgets;
  • Submit progress reports and updates as needed, including working with various Frist departments to collect program outcomes for summaries of execution;
  • Work closely with members of the development team, education, and curatorial staff to understand funding needs and strategic direction;
  • Coordinate with the Director of Development to manage sponsorship planning;
  • Communicate and coordinate pertinent grant requirements, such as need for logo inclusion on specific publications, to related Frist parties;
  • Some evenings and weekends required;
  • Work with volunteers in a positive and constructive manner
  • Perform other duties as assigned or requested by the Assistant Director or Director of Development.

Education:  B.A./B.S. degree or higher, or equivalent professional/leadership training in the field; 3-5 years previous experience with non-profit fundraising. 

Skills and Abilities:

  • Ability to contribute creatively in a team-oriented workplace;
  • Ability to develop relationships with diverse groups of individuals and companies;
  • Ability to represent the Frist Art Museum in a professional way to donors, potential donors, and the general public locally, regionally, and nationally;
  • Ability to strategize and problem solve;
  • Excellent oral and written communication skills;
  • Strong attention to detail
  • Ability to be a self-starter
  • Excellent organizational skills and ability to meet deadlines;
  • Some evenings and weekends required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

  • Lifting materials up to 25 pounds
  • Stooping, bending, kneeling
  • Standing for long periods of time
  • Working at computer for long periods of time



Maintenance Engineer
(Full-time, Non-exempt)

Job Summary: The Maintenance Engineer assists the Facilities Manager and Assistant Facilities Manager in the day-to-day maintenance and operation of the building systems including HVAC, plumbing, fire control, electrical, and irrigation.  This critical position responds to alarm notifications received from the building automation system (Automated Logic).  The position will rotate being on 24-hour call for an emergency.  Typical emergencies are weather-related or mechanical failures on the Frist Art Museum site.

Job Requirements: The ideal candidate will be a self-motivated individual that understands the importance of being a team player. Able to work well under pressure with short deadlines. Must be personable, with good customer service skills.

Essential Job Functions: 
Performs preventive maintenance under the direction of the Facilities Manager and Assistant Facilities Manager.

  • Performs “work orders” requested by the Frist Art Museum staff under the direction of the Facilities Manager.
  • Assists in office moves and relocations
  • Assists in the custodial care of the facility including parking lots, outdoor walkways, interior and exterior lighting, landscaping, and restrooms.
  • Work with volunteers in a positive and constructive manner.
  • Performs other duties as may be necessary to support the mission and goals of department and the Frist Art Museum.

Education, Minimum Qualifications, and Experience: 

  • High school diploma (or equivalent)
  • Technical knowledge attained at a previous job or through school
  • Must have a basic ability to use a computer, Microsoft Office software, and ability to learn new software
  • Must have basic knowledge of HVAC and preventive maintenance
  • Must be EPA certified or obtain certification within the first 6 months of employment
  • Must have a basic knowledge of maintaining kitchen equipment
  • Must be self-motivated, a team player, with good communication skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

  • Able to bend, stoop, kneel, climb, push or pull objects
  • Able to lift 50 -75 lbs.
  • Work will be performed in a standing/walking capacity 90% of the time. 
  • May be exposed to extreme hot and cold weather conditions.
  • Operate the following equipment:
    • Drills, hand tools, reciprocating saws, mechanical lifts, forklift, dollies, carts, pallet jacks, ladders, shovels, blowers, pressure washers, electrical meters, plumbing snakes, etc.


Interested candidates should send resume, cover letter, references and salary expectations to:

Frist Art Museum
Attn: Sheri Horn, Human Resources Director
919 Broadway
Nashville, TN  37203
Email: shorn@fristartmuseum.org or Fax: (615) 744-3339


In compliance with the Americans with Disabilities Act, the Frist Art Museum will provide reasonable accommodations to qualified individuals with disabilities.

The Frist Art Museum is an Equal Opportunity Employer.
Women, minorities, and individuals with disabilities are encouraged to apply.


Additional opportunities

DSI Unarmed Security Guard—Gallery Attendant
Call 1.800.239.5720 or visit www.dsisecurity.com/careers to learn more about joining our team as a Gallery Attendant.

Internships and Fellowships



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Please consider supporting the Frist Art Museum with a donation. Your gift is essential to our mission of serving the community through the arts and art access in particular. We truly appreciate your generosity.