Careers

Job Summary: The Martin ArtQuest Facilitator supports engagement in Martin ArtQuest, the Frist Art Museum’s interactive gallery for all ages. Responsibilities include maintaining the successful daily operation of ArtQuest and facilitating the exploration of art stations and artmaking with people of all ages and abilities. The Martin ArtQuest Facilitator uses the highest level of interpersonal skills to work cohesively within a team to provide exceptional guest experiences. Evening and weekend hours are required, as well as administrative holidays.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:
● Work with co-workers to properly staff Martin ArtQuest at all times; maintain regular and harmonious communication regarding daily operations of ArtQuest with other Facilitators as well as the ArtQuest Manager, Assistant Educator for Creative Learning, and other departments.
● Monitor, assess, evaluate, and adjust the interactive gallery to provide a positive learning environment for guests of all ages and abilities.
● Manage ArtQuest during both slow and peak visitation, utilizing volunteer resources and time management skills to ensure an orderly environment.
● Facilitate positive self-directed learning and art-making experiences for intergenerational learners as individuals, in family units, and in large groups. Communicate regularly with Guest Services staff and the Engagement Administrator.
● Observe and administer all operational procedures cleaning protocols to ensure a healthy and orderly environment for guests, staff, and volunteers. Communicate regularly with the maintenance team.
● Ensure the safety of guests, volunteers, and original works of art. Communicate regularly with the Security Team.
● Maintain all technology components in ArtQuest. Communicate regularly with the I.T. Team.
● Supervise volunteers in their support of ArtQuest and their interaction with the public and assist with training and provide daily support to them; participate in volunteer training; Work closely with the ArtQuest Team and communicate needs regularly with Guest Services Director.
● Manage inventory by assisting with receiving orders, organizing supplies, and keeping storage spaces clean and orderly. Communicate inventory needs with the ArtQuest Manager.
● Maintain knowledge and understanding of exhibitions, programs, and museum policies.
● Work directly with the ArtQuest Manager and Assistant Educator for Creative Learning to support the operation of all ArtQuest activities and stations.
● Accept projects as assigned by the ArtQuest Manager and Assistant Educator for Creative Learning to support research and implementation of ArtQuest and related programming.

Education: Bachelor’s degree in education, art education, or studio art preferred. High School degree required.

Work Experience: One to two years’ experience in a school or museum environment or relevant experience. Experience in a customer service position required.

Skills and Abilities:
• Strong interpersonal skills and ability to work directly with casual museum guests, teachers, and students of all ages and abilities with warmth, tact, and diplomacy.
● Flexible and adaptable to working in a dynamic and changing work environment.
● Self-starter with strong time management and organizational skills.
● Ability to prioritize tasks, make informed decisions, and anticipate and solve challenges in a unique work environment.
● Ability to communicate effectively both verbally and electronically.
● Ability to contribute creatively to a team-oriented workplace.
● Basic knowledge of, or willingness to learn, educational theory, human development, and artmaking processes.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:
● Lifting materials up to 25 pounds
● Stooping, bending, kneeling
● Standing for long periods of time
● Working at computer for long periods of time
● Exposure to crowds

In compliance with the Americans with Disabilities Act, the Frist Art Museum will provide reasonable accommodations to qualified individuals with disabilities.

Interested candidates should send their resume, references, and salary expectations to:

Frist Art Museum
Attention: Sheri Horn, Human Resources Director
919 Broadway
Nashville, Tennessee 37203
Email: shorn@fristartmuseum.org or Fax: (615) 744-3339

The Frist Art Museum is an Equal Opportunity Employer. Women, minorities, and individuals with disabilities are encouraged to apply.

Job Summary: The Manager of Digital Systems will lead the Information Technology team, provide strategic vision, and administer a wide range of technologies necessary to support museum operations. This management position is responsible for evaluating and implementing internal and public-facing digital initiatives and collaborates with staff to increase efficacy and enable a deeper fulfillment of the Frist Art Museum mission.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:
• In collaboration with management teams, coordinates the design and implementation of information technology goals, objectives, priorities, policies, and procedures; evolves infrastructure to align with changing business needs and new technologies while maintaining best practices for cyber security.
• Oversees vendors and the internal technology team responsible for maintaining all hardware, software, license adherence, internet connectivity, internal network, company data, mobile devices, IP phone system, printers, PCI compliance, and all audio, visual, and interactive electronics.
• Participates in the assessment of technology needs for special projects to determine budgets and timelines for implementation.
• Supervises and provides for end-user support; assesses training needs and collaborates with Tier II Helpdesk Associate to provide necessary training.
• Partners with the Exhibitions team to incorporate best practices pertaining to digital asset management, and the preservation of those assets.
• Partners with the Security and Facilities teams to integrate their systems with the Frist network and infrastructure.
• Assists staff with employing technologies to improve the experiences of visitors.
• Enhances data collection practices to measure key performance indicators aligned with the mission.
• Works with staff, volunteers, and interns in a positive and constructive manner.

Minimum Qualifications:
• Bachelor’s degree in computer science, technology, engineering, information systems, or a related field. Equivalent work experience, technical training, and industry certifications may substitute.
• The ideal candidate will have 3-5 years of verifiable experience working in an IT department with 50-100 end-users.
• Must be familiar with Microsoft products (365, Entrap), Windows Server 2016/2019, Windows Active Directory Server Environment, DHCP, DNS, Veeam backup, VMware, Cisco, Palo Alto Firewalls.
• Must be able to document and communicate to a wide range of users.
• Must be able to accommodate a flexible work schedule and to work weekends and after hours when necessary.

Beneficial Experience:
Experience with Adobe Creative Suite, RingCentral VoIP, Sentinel One, Mosyle, Pitney Bowes, FileMaker Pro, CounterPoint, Blackbaud Altru, Tessitura, Wasabi cloud backups, Canon printer devices, group policy, knowledge of audio/visual equipment, Apple OS, and other technologies would all be helpful. Experience in a museum or other non-profit cultural institutions a plus.

Skills and Abilities:
• Strong technical skills and the ability to quickly learn and apply new technologies.
• Experienced with project management, budgetary monitoring, and staff supervision.
• Excellent logic, analytical, and problem-resolution skills.
• Ability to communicate clearly and display patience when dealing with staff members holding varying degrees of technical ability.
• Ability to contribute creatively in a team-oriented workplace.
• Highly organized and able to inspire and organize the work of others.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:
• Lifting materials up to 35 pounds
• Stooping, bending, kneeling
• Standing for long periods of time
• Working at computer for long periods of time

In compliance with the Americans with Disabilities Act, the Frist Art Museum will provide reasonable accommodations to qualified individuals with disabilities.

Interested candidates should send a cover letter, resume, references, and salary expectations to:

Frist Art Museum
919 Broadway
Nashville, Tennessee 37203-3822
Email: shorn@FristArtMuseum.org or Fax: (615) 744-3339
Attention: Sheri Horn, Human Resources Director

The Frist Art Museum is an Equal Opportunity Employer
Women, minorities, and individuals with disabilities are encouraged to apply.

Job Summary: The Maintenance Engineer assists the Facilities Director and Assistant Facilities Manager in the day-to-day maintenance and operation of the building systems including HVAC, plumbing, fire control, electrical, and irrigation. This critical position responds to alarm notifications received from the building automation system (Automated Logic). The position will rotate being on 24-hour call for an emergency. Typical emergencies are weather-related or mechanical failures on the Frist Art Museum site.

Job Requirements: The ideal candidate will be a self-motivated individual that understands the importance of being a team player. Able to work well under pressure with short deadlines. They will need to have the ability to exercise sound judgment in handling emergencies. Must be personable, with good customer service skills.

Essential Job Functions:
Performs preventive maintenance under the direction of the Facilities Director.

• Performs “work orders” requested by the Frist Art Museum staff under the direction of the Facilities Director.
• Assists in office moves and relocations.
• Performs and records daily building rounds. This involves regularly inspecting the building, buildings systems, and equipment to determine appropriate required maintenance to correct any unforeseen issues.
• Assists in the custodial care of the facility including parking lots, outdoor walkways, interior and exterior lighting, landscaping, and restrooms.
• Accurately and thoroughly complete paperwork and electronic documentation as assigned including periodic reports and maintenance records.
• Work with volunteers in a positive and constructive manner.
• Utilize third-party apps to streamline workflow processes and enhance productivity in accordance with job requirements.
• Painting of walls and other architectural elements to maintain the museum facility.
• Performs other duties as may be necessary to support the mission and goals of department and the Frist Art Museum.

Education, Minimum Qualifications, and Experience:
• High school diploma (or equivalent)
• Technical knowledge attained at a previous job or through school.
• Must have a basic ability to use a computer, Microsoft Office software, and ability to learn new software.
• Must have basic knowledge of HVAC and preventive maintenance.
• Must be EPA certified or obtain certification within the first 6 months of employment.
• Must have basic knowledge of reading blueprints.
• Must have a basic knowledge of maintaining kitchen equipment.
• Must be self-motivated, a team player, with excellent communication skills.
• Ability to successfully pass a Security Background and DMV check.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

• Able to bend, stoop, kneel, climb, push, or pull objects.
• Able to lift 50 -75 lbs.
• Work will be performed in a standing/walking capacity 90% of the time.
• May be exposed to extreme hot and cold weather conditions.
• Operate the following equipment:
o Drills, hand tools, reciprocating saws, mechanical lifts, forklift, dollies, carts, pallet jacks, ladders, shovels, blowers, pressure washers, electrical meters, plumbing snakes, etc.

In compliance with the Americans with Disabilities Act, the Frist Art Museum will provide reasonable accommodations to qualified individuals with disabilities.

Interested candidates should send a cover letter, resume, references, and salary expectations to:

Frist Art Museum
919 Broadway
Nashville, Tennessee 37203-3822
Email: shorn@fristartmuseum.org or Fax: (615) 744-3339
Attention: Sheri Horn, Human Resources Director

The Frist Art Museum is an Equal Opportunity Employer
Women, minorities, and individuals with disabilities are encouraged to apply.

Call 1.800.239.5720 or visit www.dsisecurity.com/careers to learn more about joining our team as a Gallery Attendant.