The Frist Art Museum is open to the public, with required advance timed ticketing. In alignment with Nashville Mayor John Cooper’s Roadmap for Reopening Nashville, our current health, procedural, and cleaning protocols and restrictions are outlined below.
As a reminder, the museum is currently open four days a week—Thursday, Friday, Saturday, and Sunday—and closes at 5:30 p.m. each day. Martin ArtQuest (MAQ) is open from 1:00 to 5:00 p.m. on the days the museum is open. You may obtain MAQ tickets at Guest Services upon arrival based on availability. Space is limited.
We are currently not offering group tours. Some public programs, such as tours, lectures, and other events, will continue to be offered in online-only form. To register, please visit the event page for the desired program. See a complete list of current exhibitions here.
Health, procedural, and cleaning protocols
Ticketing and hours
- In an effort to create a contactless visitor experience and promote effective physical distancing, advance timed tickets, which allow for scheduled viewing of the exhibitions, are required and available for purchase exclusively HERE.
- Frist Art Museum members will also need to obtain advance timed tickets, but there will be no charge.
- Limited tickets will be available every half-hour following a ratio recommended by the Association of Art Museum Directors and aligned with current Metro Nashville’s guidelines of opening entertainment and cultural venues. This may mean that we are not able to accommodate everyone for their preferred time slot. Your patience is appreciated.
- Complimentary “Be Our Guest” vouchers and other complimentary tickets that have been distributed cannot be accepted at this time.
- In-person, docent-led group tours are temporarily suspended. We do now offer socially distanced, self-guided group tours for up to 25 participants. Visit here to schedule.
- Exhibition audio tours and other related resources such as gallery and family looking guides, curatorial interpretation, and videos are available on the corresponding exhibition home pages on this website.
Health and safety
- Masks are required for all who are able to wear them safely (ages two and older). The Frist Art Museum occupies a structure leased from the Metropolitan Development and Housing Agency and thus must comply with Mayor Cooper’s Executive Order 7, which requires all people in government buildings to wear masks. Guests must bring their own masks; the Frist will not provide them for visitors.
- Visitors will be directed to enter the building through the barrier-free Turner Courtyard entrance on the Demonbreun Street side of the building. All guests will exit through the accessible, ramped doorway onto Ninth Avenue. Both Broadway entrances are closed.
- Door attendants are stationed at the Turner Courtyard entrance, Ninth Avenue exit, and exhibition gallery entrances.
- All guests, staff, and volunteers will be screened for temperature with a no-contact thermometer upon entering the building. The person’s temperature must be below 100.4°F in order to enter the building.
- Physical distancing markers, signage, and stanchions have been placed throughout the building.
- Hand sanitizer dispensers have been installed in restrooms and placed in locations throughout the building.
- Plexiglass partitions have been installed at the Visitor Services and Membership desks.
- Air filtration has been enhanced.
- Cleaning and disinfecting have been significantly increased throughout the building, including on high-touch surfaces like door handles, bathroom fixtures, countertops, and parking lot pay stations.
- Staff will work in the building on a staggered schedule. All staff members have been required to complete OSHA training on maintaining healthy workspaces.
- Coat and bag check services have been suspended until further notice. A self-serve coat check is available. Visitors are asked to leave bags at home or out of view in the trunks of their cars.
- Restroom doors are equipped with foot pulls.
- One person or one family group will be permitted in the elevators per ride.
- If you or anyone in your group has experienced any of the following symptoms since securing your advance timed ticket(s), please call 615.744.2240 and ask to reschedule your ticket(s):
– In the last 14 days, you or your anyone in your group has been in close contact with anyone with a confirmed case of COVID-19.
– You or anyone in your group is experiencing a cough, shortness of breath, or a sore throat.
– You or anyone in your group had a fever in the last 48 hours prior to your visit.
– You or anyone in your group has lost your sense of taste or smell.
– You or anyone in your group has experienced vomiting or diarrhea in the last 24 hours prior to your visit.
Q. Why do I have to wear a cloth face covering or mask?
A. The Frist Art Museum occupies a structure leased from the Metropolitan Development and Housing Agency, and we are adhering to the requirements of Mayor Cooper’s Executive Order 7, which requires that visitors to city buildings wear face coverings.
Q. What happens if I come to the museum without a timed ticket?
A. Purchasing a timed ticket in advance for the time and day of your choosing is the best way to guarantee your entry into the galleries. You may also purchase a membership online to take advantage of members-only hours.
If you do not have an advance timed ticket when you arrive, you can use your smartphone to purchase your admission. If maximum capacity for a time period has not been reached, you will be admitted into the galleries.
Be aware, though, if capacity has been reached, you will have to wait for the next available entry time.
Q. Are the discounted admission rates for senior, college, military, and groups still available?
A: During the Picasso. Figures exhibition, we are not able to offer discounted tickets.
Q. If one person in a visitor group has a temperature of or exceeding 100.4°F, will the rest of the group be allowed to enter the building?
Q. How many tickets are available each hour?
A. Limited tickets will be available every half-hour following a ratio recommended by the Association of Art Museum Directors and aligned with current Metro Nashville’s guidelines of opening entertainment and cultural venues. This may mean that we are not able to accommodate everyone for their preferred time slot. Your patience is appreciated.
Q. If I have a complimentary ticket voucher, will I be able to use it?
A. Currently, we cannot accept vouchers, coupons, or comp tickets of any type.
Q. Will parking be available when I come?
A. We have a limited number of spaces in our visitor lot, so parking availability will depend on the number of visitors at any given time.
Q. Will wheelchairs be available?
Q. If the water fountains are closed, should I bring my own water if necessary?
A. Yes, but please remember that food and drinks are prohibited in the galleries.
Q: Will the museum be available for private events?
A: Please contact special events director Karen Gwaltney (firstname.lastname@example.org) or corporate philanthropy manager Liz Conn (email@example.com) to discuss the booking of private events in the museum. Please check here for updates.