Employment Opportunities

Systems Administrator
Full Time (Non-exempt)

Job Summary: Provides on-site, end-user and visitor support for the technology and audio and visual systems of the Frist Art Museum. This includes but is not limited to supporting the installation and operation of desktop computers, virtual Windows servers, network infrastructure equipment, and telephone systems.  Responsibilities for the audio and visual components of the Frist Art Museum include an operational knowledge of all A/V equipment used in the building. The Systems Administrator must have the ability to operate such equipment for events and have the ability to train others to effectively use this equipment.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions: Under the direct supervision of the Asst. Director of Internal Affairs, the Systems Administrator will support a network of over 120 PC's and Macs, 10+ network servers using a VMWare platform, and an Asterisk IP phone system while working closely with other Frist Art Museum Staff:

Information Technology:
• Troubleshooting of PCs, Macs, IP phones, mobile devices (iOS and Android), printers and peripherals including software and hardware.
• Routine maintenance of computer and telephone equipment and peripherals
• Installation and support of computer software applications including Windows 7/10, Microsoft Office Office 365, Windows Server 2008/12/16 VMWare 6, Remote Desktop Services, Windows SQL, Barracuda Spam, and anti-virus software.
• Maintaining Veeam backup systems.
• Configure and maintain firewall policies on a Cisco Meraki firewall.
• Assist in planning and implementation of new hardware and software solutions with all departments.
• Assist in end user training, including document how-to's and step by step instructions.
• Troubleshooting system issues and working with 3rd party vendors to remedy the issue.
• Works with Frist Art Museum volunteers in a positive and constructive manner.
• Review and update asset documentation as needed.

Audio/Visual:
• Become knowledgeable concerning all AV equipment used in the Museum.
• Be available for and able to operate AV equipment for special events.
• Support the Education and Development departments in the preparation and implementation of programming using AV equipment.
• Support the Museum’s efforts directed toward assistive listening and making sure every event is enjoyable by all.
• Maintain all AV equipment, notifying the Asst. Director of Internal Affairs when replacements are needed.
• Assist in scheduling backup AV techs should the need arise.

Helpful Experience
• Asterisk Phone System
• iOS or Android development.
• Cisco UCS
• Cisco Switching
• Nimble Storage
• Process Writing
• Video Editing
• Web Design

Education: A two or four-year degree in Information Technology, Computer Science, or related field is preferred or equivalent related experience.

Work Experience: 4+ years of relevant work experience with PCs and Macs, Office Suites (2007, 2010, 2016), Windows Server 2008/12/16.  Must have experience with Active Directory, Exchange 2010/2016, DHCP, DNS, Firewall, Veeam. Experience with SQL and Web Design is a plus. Knowledge of A/V equipment and the operational issues pursuant to that equipment preferred, but not required.

Skills and Abilities
• Adhere to FCVA network security policies;
• Highly organized and motivated “a self starter”;
• Needs working knowledge of Windows file permissions and administer them;
• Ability to configure Active Directory;
• Computer imaging using Windows Deployment Services;
• Troubleshoot and repair simple client computer issues on your own;
• Working knowledge of VMWare, HyperV, and other virtualization technologies;
• Working knowledge of network communications and infrastructure;
• Understanding of TCP/IP, including Subnet masking and DNS;
• Knowledge of MS Exchange 2010/2016 desirable;
• Must place the end-users needs first always;
• Must have sense of urgency when called for help;
• Must be flexible with scheduling to allow for Venue Rental Events, Lectures, or other AV requirements;
• Ability to lift, move, and install computer equipment;
• Must be able to write and communicate clearly for a broad range of audiences;
• Can handle multiple tasks in a fast-paced environment with personable demeanor.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

•  Lifting materials up to 50 pounds
•  Stooping, bending, kneeling
•  Standing for long periods of time
•  Working at computer for long periods of time

Interested candidates should send their resume, references and salary expectations to:

Frist Art Museum
919 Broadway
Nashville, Tennessee 37203-3822
Email: .(JavaScript must be enabled to view this email address) or Fax: (615) 744-3339
Attention: Sheri Horn, Human Resources Manager


 

Visitor Engagement Specialist
(Temporary / Hourly / Nashville Talent Payment)

The Visitor Engagement Specialist is a contract position, employed through Nashville Talent Payment, Inc, who is the employer of record. Weekday, evening and weekend shifts required. Reports to Security.

*Security training and Tennessee Security Guard Certification will be provided by the Frist Art Museum for qualified candidates who pass a background check.

*Nashville Talent Payment is hiring for multiple full-time and part-time positions. These are six-month temporary positions with the possibility of extended employment based on performance and staffing needs.

Job Summary: The Visitor Engagement Specialist will assist with staffing the museum lobby, main entrances, and gallery spaces. We are looking for talented individuals capable of communicating a welcoming environment by greeting visitors, answering questions, and ensuring a safe, easy, and efficient visitor flow throughout the museum.

Essential Job Functions:
• Offer gallery and event support, responding to requests for assistance when extra help is required (e.g., a sudden influx of visitors or a VIP visit).
• Pleasantly provide visitors and members with information about exhibitions, special events, or situations that require additional attention.
• Provide protection for the art objects and assist in enforcing security standards, policies, and procedures.

Education and/or Experience: high school diploma or equivalent work experience, some college preferred.

Work Experience: Previous customer service-oriented experience is highly desirable.  Individual must possess a depth of emotional intelligence and be prepared to respond professionally in emergency situations.

Skills and Abilities:
• Skilled in tact and diplomacy
• Ability to maintain a professional manner in keeping with a museum environment
• Service Orientation— ability to actively look for ways to help people.
• Situational Perceptiveness — maintain an awareness of surroundings, and identify potential safety threats
• Desire to learn more about museums, non-profit organizations, and security practices

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

•  Lifting materials up to 25 pounds
• Stooping, bending, kneeling
• Standing for long periods of time

Working Conditions: Work will be performed in a steady rotation of standing, walking, and sitting. This position may require evening and weekend hours.

Compensation and Benefits: hourly pay $11.00; Discounts in FAM museum café and opportunity to earn free passes to the museum


Interested candidates should send their resume and references to:

Frist Art Museum
919 Broadway
Nashville, Tennessee 37203-3822
Email: .(JavaScript must be enabled to view this email address) or Fax: (615) 244-3339
Attention: Sheri Horn, Human Resources Manager

 

 

Maintenance Engineer
(Full-time, Non-exempt)

Job summary: Assists in the day-to-day maintenance and operation of the building systems including, H.V.A.C., plumbing, fire control, electrical, and irrigation system, with the Chief Maintenance Engineer. Also, responds to “alarms” with the building automation system (Automated Logic).  Will rotate being on 24-hour call for emergency, weather-related and mechanical failure of the facility.

Job Requirements: Must be a self-starter, self-motivated, team player.  Able to work well under pressure and short deadlines. Must be personable, with good customer service skills.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:
• Performs preventive maintenance under the direction of the Facilities Manager.
• Performs “work orders” requested by Frist staff under the direction of the Facilities Manager.
• Assists in office moves and relocations
• Assists in the custodial care of the facility including parking lots, outdoor walkways, interior and exterior lighting, and landscaping.
• Work with volunteers in a positive and constructive manner.
• Performs other duties as may be necessary to support the mission and goals of department and the Frist.

Education and Experience:  High School diploma required with technical knowledge preferred.

Skills and Abilities:
• Must be a self-starter, self-motivated, team player, with good communication skills at all levels.
• Must have basic computer skills.
• Must have basic knowledge of HVAC and preventive maintenance.
• Must have basic knowledge of maintaining kitchen equipment.
• Must be able to work well under pressure and short deadlines.
• Must be personable with good customer service skills.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

• Able to bend, stoop, climb, push, pull, lift (approx. 40–50 lbs.)
• Operate the following equipment:
      -- Drills, hand tools, reciprocating saws, mechanical lifts, forklift, dollies, carts, ladders, shovels, blowers, pressure washers, etc.

Working Conditions:  Work will be performed in a standing / walking capacity 90% of the time. May be exposed to extreme hot and cold weather conditions.


Interested candidates should send resume, references and salary expectations to:
Frist Art Museum
919 Broadway
Nashville, Tennessee 37203
Attention: Sheri Horn, Human Resources Manager
E-mail to .(JavaScript must be enabled to view this email address) or Fax: (615) 244-3339

 

 

Gift Shop Associates
(Full-Time, Non-exempt)

Job Summary:  The priorities of every member of the retail team are to meet projected sales goals, provide the very best customer service and expand the customer base for the purpose of supporting the mission of the Frist Art Museum. Working as a group, all staff must be multi-task oriented, flexible, even-keeled, and have the ability to interact easily with the Frist’s diverse client base.  Each member of the sales staff is an integral part of our operation and, while all members of the gift shop staff will be familiar with all facets of store operation, individual staff members may be assigned specialties in merchandise or other areas of the retail operation.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned

Specific Job Functions:
• Be familiar with and sell the oft-changing array of merchandise in the Frist gift shop;
• Work from packing slip and store’s order to receive, mark, and retail all orders; entering all into point-of-sale database;
• Maintain and organize all visual displays and understock to assure that the shop makes a strong visual presentation;
• Assist Gift Shop Manager with clerical duties as needed;
• Assist Gift Shop Manager in visual displays as requested;
• Promote and sell Frist memberships;
• Serve customers and members in a manner that helps ensure an excellent Frist experience;
• Assist Gift Shop Manager in research to identify appropriate merchandise to carry in the Frist gift shop;
• Assist in preparation of reports as needed;
• Work with volunteers in a positive and constructive manner;
• Assure ADA compliance and be ready to offer accommodation as needed to visitors in the gift shop;
• Perform other duties as needed or requested by Gift Shop Manager.

General Job Functions:
• Familiarity with computer software applications relating to retail operation;
• Create and follow through on sales transactions to assure customer’s complete satisfaction;
• Wrap or bag merchandise for customers for carry-out and/or shipment as requested;
• Maintain the cleanliness and order of the store’s retail and off-the-floor work space;
• Organize, maintain, and restock the shop’s on-the-floor merchandise and understock, all inventory and supporting supplies;
• Assist in opening and closing the store as requested;
• Initiate placement of special orders and follow through to ensure delivery and satisfaction;
• Ability to work a flexible schedule, including evenings and weekends as requested;
• Maintain knowledge of Frist exhibitions and weekly activities/programs.

Skills and Abilities:
• Experience in retail environment(s);
• Experience in meeting retail revenue goals and individual job goals;
• Knowledge of e-commerce;
• Ability to work well and have positive exchange with customers and with fellow staff members;
• Enjoy hard work and challenge;
• Creativity and adaptability in thought and action;
• Physical and mental endurance;
• Multi-task oriented and willing to do whatever the retail day demands;
• Calm demeanor to in all situations;
• Ability and desire to stay informed of the Frist’s exhibitions and activities;
• Ability to help create a positive, energetic environment for all visitors to the Frist gift shop.

The Frist’s retail operation was created as an aesthetic complement to the Frist Art Museum and maintains a high and consistent level of expertise in its operation. The primary purpose of the gift shop is to produce revenue to support for the Frist’s programs and activities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: College degree or high school diploma with 3-5 years of retail experience.  Museum retail background strongly preferred. Knowledge of fine and visual arts a significant plus. Speaking a foreign language a plus.

Job Conditions: This position will require evening and weekend hours.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:

• Ability to bend, climb, stoop to assist customers and with staging of the store
• Ability to lift 25 pounds;
• Ability to stand for long periods of time to assist visitors with merchandise


Interested candidates should send resume, references and salary expectations to:

Frist Art Museum
919 Broadway
Nashville, Tennessee 37203
Attention: Sheri Horn, Human Resources Manager
E-mail to .(JavaScript must be enabled to view this email address) or Fax: (615) 244-3339

 

 

Food Service Worker
(Temporary, On-call, Nashville Talent Payment)

Work Summary: Takes Café food and beverage orders and prepares the order(s) by performing the following duties. 

Nashville Talent Payment is the employer of record for this temporary, on-call position.

Work Details:
• Provides excellent customer service by assisting guests with questions regarding food or service.
• Prepare food and beverage orders
• Operates POS register system, (credit card and cash transactions, collects vouchers for service) and keeps record of transactions.
• Performs daily food service checklist duties to maintain operating standards and cleaning and sanitation criteria.   
• Follow and uphold all food safety and handling procedures required by government and Frist standards;
• Café visual presentation maintenance: dining room busing, cleaning of tables and chairs; service items & equipment maintenance;

Education/Work Experience:  High School or College preferred with at least one year of experience in food sales and service fields.  Computer skills desired.

Skills and Abilities:
• Excellent customer service skills within food services;
• Excellent interpersonal skills;
• Ability to successfully operate POS system and Food Service equipment;
• Ability to work cooperatively in a collaborative, team-oriented environment;

Job Conditions:  This position requires evening and weekend hours. Work hours are no more than 20-29 per week.

Physical Demands: The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:
• Lifting materials up to 25 pounds.
• Stooping, bending, kneeling
• Standing for long periods of time.
• Working at computer for long periods of time.


To be considered, complete a Frist Art Museum application at the Frist Art Museum Café, 919 Broadway, Nashville, TN 37203, or email resume to: .(JavaScript must be enabled to view this email address)

 

INTERNSHIPS
Click here for information about internships at the Frist

 

In compliance with the Americans with Disabilities Act, the Frist Art Museum will provide reasonable accommodations to qualified individuals with disabilities.

The Frist Art Museum is an Equal Opportunity Employer.
Women, minorities, and individuals with disabilities are encouraged to apply.

 

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